Job Description​

• Maintain and responsible for IT Network, Servers, Backups, Disaster Recovery and any infrastructure related issues in order to ensure smooth daily business operation.
• Maintain and responsible for daily end-users’ support in PCs, printers and software related issues in order to ensure smooth daily business operation.
• Liaise with Vendor/Supplier for the related software/system issues.
• Propose and source for new technique/solution for overall to improve IT support.
• Inventory and software licensing in order to keep track of hardware inventory and ensure compliance with legal software requirements.
• Maintain and troubleshoot backup processes. Take proactive measures and corrective actions for system backup, database backup and file backup.
• Conduct related user-training programs in order to enhance users’ knowledge of applications to support their daily works.
• To perform any other duties as assigned from time to time in order to facilitate project and task completion.
• Prepare resources (PC, software, email account) for new join staff and brief PC training for them.
• Perform any ad hoc duties

Job Requirements​

• Min Diploma in Computer Science / Information Technology or equivalent. At least 2 years’ experience
• Possess any relevant IT professional certification. Proficiency in PHP, MySQL, HTML, CSS, JavaScript and JQuery
• Proficiency in Adobe Photoshop and Illustrator Pro-active, enthusiastic, customer and result focused.
• Possess good analytical thinking and technical skills with ability to perform Windows environment troubleshooting and support.
• Possess excellent communication skills and able to work with minimum supervision.
• Good interpersonal, time management and negotiating skills.
• Able to communicate and work as a team with all relevant parties to provide suggestions and solutions.